Stok'd

Vendor Terms & Conditions

Effective July 5, 2026

These terms govern selling on the Stok'd marketplace (the store inside the Stok'd app and at stokd.surf). By applying to sell, accepting an invite, or operating a shop on Stok'd, you agree to them. Shoppers' privacy is covered by our Privacy Policy.

1. Your shop, your sales

You are the merchant of record for everything you sell: you set prices, fulfill and ship orders, handle taxes, returns, and customer service for your products.
Payments run through your own Stripe account via Stripe Connect. Stok'd never holds your funds and has no access to your Stripe, bank, or payout details.
Product listings must be accurate — real photos, honest descriptions, real availability, and the shipping/returns terms you actually honor.

2. Storefront fee

Hosting a shop may carry a monthly storefront fee, set per shop by Stok'd (some shops may be free). The fee is shown before you enroll and is billed through Stripe. It is separate from your sales revenue.
If Stok'd changes your fee, your shop keeps running on its current terms until you approve the new fee in the vendor portal. Approving a paid fee bills the new amount from your next invoice; approving a free plan simply ends billing.
You can cancel a paid enrollment anytime; your shop stays live through the period you've paid for.

3. What you may not sell or do

Illegal goods or services; counterfeit or trademark/copyright-infringing items; stolen goods.
Weapons, drugs, alcohol, tobacco/vape, or age-restricted products.
Hazardous items, recalled items, or products that violate safety regulations.
Hateful, harassing, or sexually explicit content in listings, shop branding, or messages.
Misleading conduct: fake reviews, artificial scarcity claims, bait-and-switch pricing, or misrepresenting who fulfills the order.
Off-platform payment steering for orders initiated on Stok'd.

4. Moderation and enforcement

Stok'd may flag, hide, or remove any product and suspend or terminate any shop that violates these terms, harms shoppers, or exposes Stok'd to legal risk — at its sole discretion, with or without prior notice.
Where practical, we'll tell you what was actioned and why, and you may appeal by contacting support@stokd.surf.
Repeated or serious violations end the relationship: your shop is unpublished and enrollment is canceled. Orders you already accepted must still be fulfilled or refunded.

5. Your account

A shop may have multiple authorized logins; every login has full access to the shop and each person is bound by these terms. Keep your credentials secure and remove people who leave.
You must provide accurate business information and keep your contact email current.

6. Stok'd's role and liability

Stok'd provides the marketplace software and forecast app "as is". We are not a party to the sale between you and the shopper.
To the maximum extent permitted by law, Stok'd's total liability to you for any claim arising out of these terms or the marketplace is limited to the storefront fees you paid Stok'd in the three months before the claim.
You'll indemnify Stok'd against claims arising from your products, listings, or breach of these terms.

7. Changes and governing law

We may update these terms; material changes are announced in the vendor portal and take effect 14 days after posting. Continuing to operate your shop after that is acceptance.
These terms are governed by California law; venue is Los Angeles County, California.

Questions? support@stokd.surf · Privacy Policy · Support